Until Further Notice We Are Open: Monday – Friday 8am to 5pm, Saturday – closed

For Appointments & After Hours Assistance: (323) 987-1200

COVID-19 FAQs

COVID-19 Image

What is Coronavirus/COVID-19?

Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The CDC advises washing hands, avoiding close contact with others, and cleaning and disinfecting surfaces. Older adults and those with underlying chronic medical conditions should take extra precautions.

Patients with COVID-19 experience mild to severe respiratory illness such as fever, cough, and shortness of breath.  If you experience any of these symptoms, please call our office to schedule a virtual visit with your doctor in order to be evaluated.

Should I keep my medical appointment?

In order to decrease the risk that patients and staff face just by sharing the same space, we have transformed the majority of our appointments to virtual visits, either over the telephone or through a video link. We will call you to schedule the appropriate type of visit for your appointment. If you believe you have been exposed to COVID-19, please call to speak to one of our medical staff before deciding to come in.  White Memorial Community Health Center remains open to serve the community.

Is White Memorial Community Health Center (WMCHC) offering virtual visits for patients?

Yes. White Memorial Community Health Center will be conducting Telehealth or Telephonic visit. Please make sure you have provided the clinic with your email to sign up for our patient web portal https://health.healow.com/wmchc

Is COVID-19 dangerous?

Most people who get infected with COVID-19 experience mild cold like symptoms while other have no symptoms at all. Based on currently available information and clinical expertise, older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19

What steps has White Memorial Community Health Center (WMCHC) taken to protect patients?

The health and well-being of both our patients and staff are our #1 priority. WMCHC staff is screening all patients coming in to the clinic for symptoms and checking for fever.  We have put procedures in place to help lower the risk of COVID-19 spread.

All employees working at our clinics are screened on a daily basis. We are taking extra sanitation precautions at our clinic. In addition, patients coming in for care who are sick are seen in a different space from patients coming in for routine care.

What can I do to protect myself and others?

Public health officials recommend the following steps to prevent the spread of all COVID-19.

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Put distance between yourself and other people
  • Cough into your elbow or a tissue and not your hands. Throw used tissues in the trash.
  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If you are sick, stay home.